TERMS AND CONDITIONS

Status of these terms

These terms apply to use of the public website. They do not by themselves enrol a learner, reserve a course place or replace a signed training plan, employer agreement, funding document or private-course booking contract.

The website and Academy are operated by HeadHunters Academy (Company 15774032), company number 15774032, whose registered office is 75–76 Kirkgate, Leeds, England, LS2 7DJ. Jenine Hunter and Bradley Walton are the responsible controller representatives. A solicitor should review the private-course contract before online payments or bookings are enabled.

Website and course information

We aim to keep course names, awarding-body references, delivery descriptions and eligibility information accurate. Education rules, qualification availability, funding, timetables, educators and locations can change. Website information is general guidance, not a binding offer or guarantee of funding, employment, qualification registration or a particular outcome.

Before enrolment, HeadHunters will confirm the exact programme, awarding body and qualification or apprenticeship standard, entry and eligibility checks, delivery and assessment plan, location, dates, price or funding arrangement, cancellation terms and any equipment or model requirements.

Government-supported apprenticeships

• An apprenticeship requires a genuine employed role and the learner, employer and provider must complete the documents required by the rules applying to that start date.
• Eligibility and funding are assessed individually. A website enquiry or application does not guarantee acceptance or government funding.
• The learner must not be asked to contribute financially to eligible apprenticeship training and assessment costs. Employer co-investment and costs above the funding band are matters between the employer and provider under the applicable rules.
• Employers remain responsible for employment terms, lawful pay, workplace supervision, release for planned training and a safe working environment.
• HeadHunters may need to verify identity, age, residency, employment, prior learning and support needs and retain appropriate evidence for audit.

The funding rules in force when a learner starts take precedence where they conflict with general website wording.

Self-funded qualifications and private courses

A private booking becomes binding only when HeadHunters accepts it and supplies the learner with durable confirmation of the course, total price, payment schedule, dates, cancellation and refund terms and any specific entry or assessment requirements.

If a consumer contracts online, by telephone or away from business premises, statutory pre-contract information and cancellation rights may apply. For many service contracts the cancellation period is 14 days from the day after the contract is made. If the learner expressly asks delivery to begin during that period, they may have to pay a proportionate amount for services supplied before cancellation. Different rules can apply once a service is fully performed with the required express request and acknowledgement.

Nothing in these terms limits rights under the Consumer Rights Act 2015 or other rights that cannot lawfully be excluded. HeadHunters must provide the final cancellation instructions and model cancellation form with the booking contract where required.

Student accounts and acceptable use

Accounts are created by authorised Academy staff; there is no public registration. Login details are personal and must not be shared. Users must use a strong unique password, keep contact details current, report suspected compromise and sign out on shared devices.

Users must not attempt unauthorised access, upload unlawful, harmful or infringing material, impersonate another person, disclose another learner’s information, bypass security, scrape restricted content or disrupt the service. Access may be suspended where reasonably necessary to protect learners, staff, records or systems. Safeguarding concerns may be escalated under the Academy’s safeguarding procedures.

Intellectual property, links and liability

Unless stated otherwise, Academy branding, course materials, text, graphics and original media are owned by or licensed to HeadHunters. Personal, non-commercial study use may be permitted by the relevant course agreement. Republishing, selling, recording or distributing restricted learning materials requires written permission.

External links are provided for context. HeadHunters does not control third-party websites and their terms and privacy practices apply when you leave this site.

We do not exclude liability where the law does not allow it, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or a consumer’s statutory rights. Subject to those protections, HeadHunters is not responsible for loss caused by misuse, unauthorised access outside its reasonable control, or reliance on website information that should have been confirmed in an enrolment or booking document.

Changes, complaints and governing law

We may update the website and these terms. The version supplied with a confirmed booking or enrolment applies to that agreement unless a lawful change process says otherwise.

Contact hello@headhunterssalon.co.uk or call the formal complaints contact on 07719 725041 with a question or complaint. HeadHunters will acknowledge the complaint, explain the applicable internal process and identify any available awarding-body, funding-body or external escalation route. The detailed timescales, appeals stages and responsible decision-makers must be set out in the learner or booking documentation.

These website terms are governed by the law of England and Wales. Consumers retain any mandatory right to bring proceedings in the part of the UK where they live.